Last updated: October 15th, 2026
This Privacy Policy explains how Beckett Pharma, trading as Beckett Pharma, collects, uses, and shares personal information when you visit our website, place an order, or contact us.
1. Information we collect
Depending on how you interact with our store, we collect:
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Contact details: Your name, email address, phone number, and delivery or billing address.
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Order information: Products purchased, order value, payment status, and delivery details.
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Support communications: Information you provide when asking questions, requesting assistance, or reporting an order issue.
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Device and usage information: Information such as your IP address, browser type, and interactions with the website, as collected through our configured website services and cookies.
2. How we use information
We use information to:
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Process, confirm, and deliver orders.
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Communicate about purchases and support requests.
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Manage approved returns, replacements, and refunds.
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Maintain and improve our website.
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Detect misuse and help protect our store.
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Meet applicable recordkeeping and legal obligations.
Where you have agreed to receive marketing, or where otherwise permitted by applicable law, we may also send promotional communications. You can ask us to stop these communications.
3. Shopify and service providers
Our store is hosted on Shopify, which processes information to help operate the website and checkout.
We also share relevant information with service providers where needed to fulfil orders and operate our business, such as courier companies and customer-support providers.
We may disclose information where required by law or where reasonably necessary to address fraud, security concerns, or legal claims.
4. Cookies and similar technologies
Our website uses cookies and similar technologies to support functions such as shopping-cart operation and remembering preferences.
[Describe the analytics and advertising cookies actually enabled, their providers, and available consent controls.]
You can manage cookies through your browser and any privacy controls provided on our website. Blocking certain cookies may affect website functionality.
5. Marketing preferences
You may unsubscribe from marketing emails using the unsubscribe link, where provided, or contact us to update your preferences.
Opting out of marketing does not stop essential communications relating to an order or support request.
[Explain the opt-out method for promotional WhatsApp or SMS messages if those channels are used.]
6. Data retention
We retain personal information for as long as needed for the purposes described in this policy, including order fulfilment, support, recordkeeping, and applicable legal obligations.
[Insert confirmed retention periods or explain the criteria used for each main category of information.]
7. Information security
We use reasonable measures to protect personal information. However, no internet transmission or storage system can be guaranteed completely secure.
Please do not send passwords, payment PINs, or verification codes through customer-support messages.
8. International processing
Shopify and other service providers may process information outside Pakistan.
9. Your privacy requests
Depending on applicable law, you may have rights concerning access to, correction of, or deletion of your personal information, and choices about certain uses.
Contact us to submit a request. We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations or resolve outstanding matters.
10. Children’s information
[State the store’s actual policy on purchases by minors and any applicable age restrictions.]
If you believe a child has provided personal information inappropriately, contact us so we can review the matter.
11. External links
Our website may contain links to other websites or services. Their privacy practices are governed by their own policies.
12. Policy updates
We may update this policy to reflect changes in our business, technology, or legal obligations. The latest version will be published here with an updated date.